Why was Clinical Connexx created? After speaking to an extensive number of Clinical Negligence law firms, conducting audits and appraisals with leading clinical negligence lawyers, we realised what some of the key objectives of these firms were –increasing productivity, reducing cost, winning new clients, managing appointments and ensuring operations are streamlined so that lawyers can case manage as effectively and robustly as possible without compromising quality.
We then set about meeting these objectives and Clinical Connexx was inspired to create an adaptable and flexible software case management system after testing it against the goals of clinical negligence law firms and deciding whether or not our system would move these objectives forward. We believe we can-and a competitive price.
Operations Director, Mr Priyesh Bhardwaj, firmly believes that until now there had always been a gap in the market regarding a truly effective case management system for dealing with complex clinical negligence claims; he commented:
“In creating case management software bespoke for clinical negligence claims we partnered with leading clinical negligence firms to identify the needs of the users. We scrutinised in detail the pre-action protocol for clinical negligence and the Civil Procedure Rules to ensure the case management software adhered strictly to these guidelines, whilst giving the user discretion depending on their level of expertise to customise the workflows.
The case management system follows complex ‘wizards’ which allows the user to progress through tasks by a click of a button and streamlining processes using document automation services. These tasks may be to instruct an expert or counsel, create a letter or arrange a conference, and are just a few of the powerful features we created. We have also made the billing and costing devices of a claim as easy and transparent to follow and create. For example, the cases show information through the life of the claim such as the engaged units for each task, which are updated and accumulate and make the invoicing and costs recovery processes far easier for our partners to provide efficient and cost effective advice from the outset of the case until settlement.
Given the status of IT advances in commercial business, there was a need for legal software to move with such innovation, and so we made it essential for this software to have cross device compatibility, ensuring that a user can create, complete and/or assign a task whilst absent from their place of work and case manage on the move.
Clinical negligence claims involve many complexities and we have ensured that we have created detailed and dedicated software for clinical negligence claims and clinical negligence specialists catering for each and every eventuality in the lifespan of a claim. We are looking forward to integrating the system with some of the leading firms in clinical negligence, many of whom will be featured on the website in the coming months.
The strength of the Clinical Connexx system we have developed is that it is not stationary but ever evolving to keep up with the needs of clinical negligence practitioners, changes in the law, changes to costs budgeting as well as bespoke case management requirements. Those who have seen the system at work so far have provided strong feedback; now that the system is past its testing stages it is soon ready to be rolled out amongst numerous clinical negligence firms who are eager to work with the software. We have seen an overwhelming response so far at the firms who have trialled the system and given the progressive nature of the software, it has catered for changes post-LASPO as well as integrating the different workflows and processes of some of the leading clinical negligence lawyers themselves.
We are eager for firms to see what we have created in action-the time has never been more conducive to progression in Legal IT software than now and Clinical Connexx firmly believes it will complement the working practices of the clinical negligence lawyer of today and tomorrow”
Clinical Connexx will be featured in a number of business advisory, consultancy and legal publications over the next few months talking about how it was created and what it can do for clinical negligence lawyers. The case management software itself will be showcased in LIVE demonstrations at expos in the months to come. MORE DETAILS SOON.